10 min read
Updated: November 28, 2022

7 Important Reasons Why Your Business Needs a Website

In many small businesses, particularly new businesses, lean operations are the norm. Spending money is only a necessity when it is needed. There is a common misunderstanding that a small business website is a luxury item that many entrepreneurs cannot afford, so it’s understandable why some of them think it’s unnecessary.

Especially for young small business owners, they might think that they will be able to sell their products from a Facebook page or a sign listing their phone number.

There’s no reason to spend a fortune on a professional website – it’s an essential business tool that is affordable and fundamental to every company. Having a strong online presence is essential for any business, regardless of the industry. While this has been true for quite some time, it is even more apparent in light of the COVID-19 pandemic.

This is all well and good, but it doesn’t answer the question – why do you, a local business owner, need a website?

google my business entries with and without websites

Why do You Need a Professional Website for Your Local Business?

Simply put, websites are a great way to generate business, sales, and leads for your business as well as increase your brand’s value. By showcasing their services to targeted audiences, businesses gain credibility in front of customers and can attract new customers.

1. Nowadays this is an expectation

To make a long story short, your tech-savvy customers expect to find more information about your business on your website. In terms of your website, you can generate business, drive brand recall value, increase customer loyalty, promote goodwill, as well as provide strong marketing messages. You can think of it as your website delivering your marketing message 365 days per year, 24 hours a day! In addition to e-commerce sites, most professional websites aim to educate visitors and solve their problems.

Moreover, your customers look for you online! Quite a few companies invest in search engine optimization (SEO) websites: 97% of people use a search engine to find a local business, and 93 percent of online interactions begin that way. Every day, there are 3.5 billion searches on Google, and right now, someone near you is looking for something specific in your area. Who will they be having a business with? No, not you.

2. Your website is your digital portfolio

Prior to choosing a business to work with (especially when working on an expensive or detailed project), many potential customers seek as much information as they can.

A restaurant can show how they cook food or their layout. An easy way to show customers what your business can do is by recording videos or taking photos, then uploading them quickly to your own website.

bluehost web hosting

3. This is a good path for growth

Building a website for free with WordPress.com is not much money these days, but it offers greater value. An SEO-optimized platform will help you find thousands of more new customers without investing a great deal of money.

With greater exposure, you can advertise your services or products to a larger market. Independent of your sector of business, the quality of your website often influences your purchasing decisions and the retention rate of customers.

4. All information in one place

A website should be aimed at customers’ comfort. And what is the most comfortable thing for a client? That’s right – information availability.

B2B companies are especially affected by this. Whenever someone visits your website, they are looking for information or want to take action. Also, the visitors of your site should be able to answer three questions in a matter of seconds after they land on your website: who are you, what do you do/offer and how can they contact you?

Consumers today expect immediate access to the information they need – which means you should make sure your website answers all of the questions above with no need to look for it in some deep dark corner of a site.

The purpose of a company website is similar to a business card: people can find information about the company, the employees, and the services they offer right on the website.

tent business web design example

5. Compete with giants

Web sites aren’t just for international corporations or national companies. This is a misunderstanding that many people have about them. Actually, websites are just as, if not more, beneficial for small businesses.

They offer local businesses an excellent chance to connect with their customers. As an example, if you’re exploring ‘shoe stores near me’, Google won’t provide you with a brand-name result in, let’s say, Toronto (you aren’t there right now though, right?). Your local search will bring up a list of shoe stores in your area.

Having an optimized website can allow you to rank higher and appear at the right time and place. Using the right keywords can boost your website traffic and influence your consumers’ journey, which commonly begins with research, recommendations, and reviews. You can challenge the giants in your industry by having your position prominent on search results pages. So, if you are not on the Internet, you are making it easier for your customers to shop at your competitors.

The majority of customers want to visit a business’ website before making a purchase. This means that a website can make or break whether or not you attract more revenue.

online shopping cart with added items

6. It is really not that expensive

Because they think creating their own website is too expensive or complicated, many small businesses use third-party platforms.

Yet it is now easier and cheaper to build and maintain a website. Using simple web publishing tools, you can now easily build a website even if you are a non-techie or a non-creative.

Those who want to succeed must stop making excuses. Your business will suffer if you put off building a website. Your digital marketing strategy will suffer, your sales will suffer and the customers you lose will suffer too because they will have to go to a less qualified competitor. This brings us to…

7. Your competitors all have websites

Perhaps this sounds strange, but it’s quite logical. Your business is not yours alone. It is common for businesses to have their own websites, and the majority of them offer the same products and services you do.

Based on everything already mentioned in this article, everything seems to be heading in this direction. The market seems to trust them more. They have established their trust from the start, showcase their products/services, and have improved their position on the web through optimization for search engines.


Websites help build brand credibility, showcase your brand, attract qualified leads, and save you time. In today’s world, consider not whether you can afford to have a website, but whether you can afford not to have a website.

Whether you have a site already or you want to start from scratch, lean on our experts at Comrade. We’ll help you grow your business to unimaginable heights. Contact us for a complimentary, no-obligation website audit and business plan.

Frequently Asked Questions

Can you have a business without a website?

You don't need to have a website before opening your business. You can start without having a website. However, it isn't easy to build on your clientele only through traditional marketing channels, and you are likely to be outplayed by your industry competitors in the market.

How much does it cost to build a website for a small business?

The real answer to this question is the one you've probably heard too many times: "It depends." Creating a website is not a routine task, and there are many factors to consider. Its size, features, and complexity are the ones making the final cost. You should also purchase a domain name and a website hosting plan and create a user-friendly design. All this makes the average cost to create a small business website range between $2,000 and $10,000.

How can I promote my business online without a website?

While having a website can be a major upgrade for your business, there are still a few ways you can promote it without a website. Some of the most popular and effective ways include promoting your business through social media pages like Facebook, Instagram, Twitter, etc. You can also let people know about your business by becoming visible on Google Maps, using cutting-edge technology like NFC and QR codes, or even go with some of the old-school methods like advertising on traditional media or collecting referrals through the good old word of mouth.

I hope you enjoy reading this blog post.

If you would like to discuss your project, reach out to our specialists.

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About the Author
Ivan Vislavskiy
Ivan Vislavskiy is Comrade Digital Marketing’s co-founder and fearless leader, spearheading the agency’s production department.
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