Are you looking for ways to grow your eCommerce business? If so, you should consider using your Instagram account. With over 1 billion monthly active users, Instagram is a powerful platform that can help you reach a large audience of potential customers. Moreover, 46% of customers shop offline or online after discovering a product on Instagram.
But if you’re new to Instagram for eCommerce, you might be wondering how to get started. In this article, we’ll give you some tips on how to use your Instagram account to grow your eCommerce business. With a little effort, you can start generating traffic and sales from this popular platform.
Instagram eCommerce is a relatively new form of online shopping that allows businesses to sell products directly through their Instagram accounts. This form of eCommerce has become increasingly popular in recent years due to its convenience and accessibility. With Instagram E-commerce, businesses can quickly set up an online store on their Instagram profile, allowing customers to shop without ever leaving the app.
Customers can purchase items directly through their feed without ever needing to leave the Instagram platform. This makes the buying process easier and faster for customers, increasing the chances of sales. It also allows businesses to better target potential customers with their ads and promotions. Instagram eCommerce is a great way for businesses to reach a larger audience and up their sales.
If major brands are taking advantage of Instagram’s Shop functionality, then there’s no reason why you shouldn’t leverage it to reach a wider audience.
Instagram shipping offers your Instagram followers an immersive storefront where they can explore your products.
In 2020, Instagram launched a range of features specifically designed to improve the purchasing process, which includes the ability to:
Instagram is a revenue-generating resource for new and established eCommerce stores. 44% of people use Instagram shops to make weekly purchases. It’s about time you captured your market share, too!
In order to give you an idea of just how effective Instagram is as a platform for your eCommerce brand, we’ve put together seven facts. Check them out:
First things first, an Instagram Shop can only be used to sell physical products. And only businesses that comply with Instagram’s eCommerce policies qualify.
You have to be located in a country with access to the Instagram Shop feature and have the latest version of the app. You also have to have an Instagram business account, which provides you with access to Instagram ads and insights.
Lastly, you must own a Business Facebook account and Facebook page that’s linked to your Instagram account.
Once your Instagram and Facebook business accounts are connected, you need to create a Facebook shop and sync your product catalog to it.
Facebook shopping catalog can synch up to your Instagram business profile through one of two techniques:
After connecting your Facebook shopping catalog, submit your account for review by:
Note: Account reviews take a few days, sometimes longer. Occasionally, businesses have to provide additional information to prove they own their website domain. If this happens to you, just complete the domain verification process as instructed.
To turn on shopping features once your account is verified, do the following:
Your Instagram Shop will now appear on your Instagram profile page.
Instagram Guides really don’t get enough mention and are vastly underrated. They’re like miniature blogs (a cross between image carousels and blog posts) and can be used to curate gift guides, make product highlights and content roundups, provide travel recommendations, etc.
For example, Luxury fashion label Prada utilizes guides to advertise new season lookbooks.
Each Instagram guide includes a cover image, a title, an introduction, and optional descriptions for entries.
There are three types of guides—products, places, and posts.
Instagram product guides are excellent for influencer marketing. They can promote your products by sharing your guides on their stories, as well as feature items on their in-feed posts.
Overall, guides are best for content marketing (not direct sales) and can also be used to drive traffic back to a specific business page on your eCommerce site.
Even though Instagram has become one of the most powerful e-commerce platforms in recent years, success on Instagram requires more than just posting beautiful photos. To truly take advantage of the platform’s eCommerce potential, businesses need to follow certain best practices.
Let’s outline some of the key Instagram eCommerce best practices that all businesses should follow in order to grow their store.
Brands like Warby Parker, GymShark and Tiffany & Co have used Instagram to fuel their eCommerce success and influencer their followers.
Here’s how you can leverage your Instagram business account to achieve greater sales.
70% of users who see appealing items in Instagram Stories make purchases. Instagram lets brands place external links to their stories with link stickers. These replaced “swipe up” links in 2021.
Link stickers make it easy to drive traffic to external content and products on Instagram. The best news is you can track link taps with Instagram analytics.
Stickers allow viewers to actively engage with your Stories with replies and reactions and offer more creative control over how your story looks, compared to the previous “swipe up” feature.
Like other social media platforms, Instagram has algorithms. A publishing routine boosts your reach and increases the chances of your Instagram posts getting noticed, particularly in the case of increasing the organic reach of your content.
There’s no set rule as to often you should post, but we’d recommend between 3-7 times a week. Not too long ago, social media management software app Hootsuite published an article with Instagram’s CEO Adam Mosseri, who recommended posting two feed posts per week and two Stories per day if you want to build a solid following.
95% of customers read online reviews before buying. Instagram stories are great for sharing customer reviews. You can also create an ongoing testimonial showcase on your page for users to check out at any point.
Instagram Stories, highlights, and posts are also popular ways to share reviews. Asking for permission to repost a review or story is the best way to engage with your following while encouraging others to leave reviews.
Don’t just repost a review screenshot. Create attractive graphics and layouts to showcase the review and the product. Some Instagram eCommerce accounts create Story highlights for potential customers to view. Customers love reading social proof, and keeping all your reviews in one place helps a lot.
When we think of traditional ROI, we correlate it with monetary value. Yet, in the social media marketing world, there is both tangible and intangible ROI.
Non-monetary metrics include social influence, brand awareness, and the emotional sentiments loyal followers have towards your company.
Measuring intangible Instagram metrics is tough because the output isn’t always clearly defined. The best way to measure this is by having set KPIs.
To give you a simplified example, you might decide that you want to increase your brand’s engagement rate by 20%, which is a tangible ROI. When evaluating this goal, you’ll assess things like comments, shares, and saves.
Then, of course, there’s a simple formula to help calculate monetary ROI:
(Value achieved – costs) / costs x 100 = Instagram ROI
If the number you reach exceeds 0, then your investment is paying off. If it’s lower than 0, it means your costs outweigh the “profits” generated.
The most important Instagram metrics to measure include: reach, sales, engagement rate, Stories views, Reels engagement, traffic, saves, and shares.
As you can see, it is specific and technical, which is why it may worthwhile hiring a digital agency to help your Instagram business account reach its full potential!
Instagram is an excellent platform for influencer marketing because it offers the highest reach. Despite having a smaller base than Facebook, it is far more engaged. According to Influencer Marketing Hub, which analyzed 1,000,000 influencer profiles across social media platforms, Instagram has the highest interaction rate.
You can partner with micro-influencers and superstar celebrities. We’d be lying if we said it didn’t come down to budget because it mostly does. Reputable influencers will likely be represented by an agency that will take a cut of their marketing fee.
There are also niche influencers or fledging content creators who want to get into the influencer market and would possibly work for a trade exchange or lower rates.
Naturally, there are a couple of points to think about:
Like all marketing plans, you need a strategy and KPIs. We recommend signing some type of agreement to formalize how you’ll work with influencers. This protects everyone and keeps them happy.
Your campaign goals will usually determine the types of posts you want influencers to create:
Besides the monetary aspect, the most significant difference between paid and organic Instagram content is that organic posts show up on the feeds of those who already follow you, whereas paid content will help you reach a larger, targeted audience.
It’s also possible to “boost” organic posts. This is an effective strategy when shoppable posts perform really well.
One isn’t superior to the other because they have different purposes. Organic social media builds your eCommerce brand and engages existing followers, while paid content attracts new followers who might not have found you otherwise.
Organic algorithms are challenging, which is why you should always invest in Instagram ads. According to Instagram insights, 50% of people are more interested in a brand after seeing ads for it on the platform.
Below are some branded content tips:
While consistency is key, there are still a few things you need to know to generate sales from organic posts.
It’s crazy, but video represents 80% of all internet traffic! As a visual medium, it engages users better and evokes stronger emotions compared to text.
We’re not saying ditch blogging, but just be aware that Instagram is first and foremost a visual platform, and Instagram videos get customers excited about your brand (Blogging is just as effective elsewhere.)
In October 2021, Instagram ditched IGTV and rebranded it “Instagram Video.” Its in-stream video ads shifted to Reels.
Instagram video posts are added the same way images are posted. Either you record using the platform’s built-in camera, or can upload a video from your photo library.
Its features include trimming tools, filters, and the ability to tag people and locations. Users can preview videos for 60 seconds, except for ads, which preview for 15 seconds.
Videos can be up to 60 minutes long, providing creative freedom unavailable on competing platforms, except YouTube.
Once posted, Instagram users can engage with likes and comments, and share videos in Stories and direct messages.
Instagram feed videos display in user feeds as well as on your Instagram account profile page. They are best for promoting a product or service. H&M’s Pride Month commercial is a good example.
500 million people use Instagram Stories every day. On average, each user spends at least 30 minutes on the Instagram app.
Stories let eCommerce businesses share photos and videos (their own and user-generated) throughout the day with stickers, doodles, and music. Together, these photos form an animated slideshow that stays up for 24 hours. Afterwards, you can save it as a highlight on your profile.
With branded Instagram Stories, retailers can promote sales and discounts and inform customers about topics related to the products they offer. It’s also possible to conduct polls. While these may be entertaining, they’re also valuable target market research.
This feature lets online stores broadcast videos to fans in real time. The difference between Facebook’s Livestreams and Instagram’s is that Instagram’s are temporary and disappear when the broadcast is over. In some ways, this offers increased exclusivity.
While Instagram Live may not be the most effective channel to increase revenue, it does provide the possibility of direct contact with customers. Events, product reviews, launch announcements, and Q&As are all suitable for this channel.
Viewers can also interact directly with the Livestream broadcaster via comments and questions, which is really great for brand engagement!
As Instagram’s alternative to TikTok, Reels is Meta’s attempt to reach Gen Z. This latest integration allows users to film or upload creative video clips up to 90 seconds long. Reels can be found under their own tab on business account profiles and shared on Instagram Feeds Stories or Explore Tabs. This video feature comes with built-in editing tools and an extensive library of tracks, filters, captions, interactive backgrounds, stickers and more to share creative content in an engaging highly trendy format.
Reels are less formal and more enjoyable. For instance, Starbucks’ reels are a fun combination of internet jokes and promotional content. These short videos are simple to create and an excellent method to reach a wider target audience, especially when businesses adhere to trending hashtags or contests to develop related content. It is possible to create something truly original and go viral with these creative videos.
Unlike Stories, Reels don’t disappear after 24 hours. Once you post a reel, it’s available until you delete it. Reels are also six times longer than Stories that have a limited 15-second cap. Because Reels have more advanced editing tools that allow you to stitch several clips into a single video and create seamless transitions, it’s helpful to consider them as tools for content creation. Stories, on the other hand, are more useful for sharing real-time events and short snippets of information that don’t warrant 90 seconds worth of video.
Quick tips, how-to-videos, exclusive behind-the-scenes footage, product trailers and short demos do well on Reels. To maximize views, it is crucial to balance education with entertainment. Make sure your videos tell stories, share useful information and have compelling calls to action. Instagram’s Explore page is a resourceful place to find inspiration and discover what types of reels generate the highest user engagement in your niche.
Instagram’s algorithms are constantly changing. An algorithm is basically a set of rules and signals that help the platform rank content. It analyzes every piece of content posted on the Instagram app, taking relevant hashtags, metadata, and engagement metrics into account.
Interest, relationship, and timeliness are the three main factors that affect where and how your post is shown to Instagram users.
Our trusted partner Shopify has written extensively on 2022 algorithm updates. To put it succinctly: engagement is key!
The platform considers how likely users are to comment, like, save, spend time, or tap on a profile.
When planning your content (more so organic Instagram feed content), ask yourself:
There isn’t really a cookie-cutter “hack” to win at Instagram, besides just investing in good marketing practices like using appropriate product tags and trending hashtags when applicable.
If you create content with the above questions in mind, you’re on the right track to working with the Instagram algorithm.
The majority of Instagram users are on the social media platform at least once a day. eCommerce businesses have much to gain from Instagram shopping, most notably, improving their bottom lines!
Here at Comrade Digital Marketing Agency, we specialize in helping eCommerce companies maximize their reach by implementing proven digital marketing strategies.
If you require assistance from an expert with your Instagram shopping and marketing strategy, get in touch with our team. We offer free complimentary consultations to determine the best to create leads on Instagram.
Instagram is an excellent channel to drive more sales. Its built-in eCommerce capabilities make it easy to sell your products online and reach your target audience. Brands that use Instagram experience a 1,416% increase in traffic and a 20% boost in revenue.
Instagram Shopping is free. You just need to connect your Facebook business page and Instagram business profile. Log into your Instagram profile. Tap open the menu in the upper-right-hand corner and then tap “Settings.” Select “Business” and tap “Set Up Instagram Shopping Link” to get started.
Most popular eCommerce platforms like Wix, Squarespace, Shopify, BigCommerce, Magento, WooCommerce, and WordPress have integrated functionality or plugins that connect with Instagram and allow you to sell there. You can also visit our WooCommerce development services page to learn more.
With Instagram eCommerce, you can sell through posts, Stories, live streams, and paid ads when you have a Shoppable Instagram page. While you don't even need a website, we'd strongly advise using both your website and Instagram business profile to drive sales.
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