Digital marketing connects businesses with customers where they are online. Because we conduct so much of our lives online (roughly six hours per day) digital marketing for all businesses has become a core business activity.
Targeting local customers is crucial for landscaping businesses, as it helps connect with residential and commercial clients in the area through PPC campaigns, Google My Business listings, and email marketing campaigns.
A landscaping marketing plan will increase your company’s online visibility, help you stand out from the competition and generate new leads. In this digital marketing for landscapers primer, we look at 13 lawn care marketing tactics and ideas that will teach you how to grow your landscaping business and establish it as an industry leader.
How to Promote Your Landscaping Business
Every year, new landscaping businesses enter the market. In fact, nearly 20% of the entire industry is made up of new landscaping services, which begs the question: How does a landscaping business promote itself in a competitive market?
Broadly speaking, there are two ways: digital and traditional marketing. Most companies have a strong grasp of traditional marketing, yet due to a lack of digital marketing acumen, struggle to effectively market themselves online. The gist of digital marketing entails various unpaid (search engine optimization) and paid (PPC advertising) tactics to direct traffic to your website to generate leads and sales. Search engine optimization is a long-term process used to improve a website’s visibility online. Landscaping PPC marketing achieves the same thing, but it’s considered a short-term strategy as companies bid for the top placement of their online advertisements. As soon as they stop paying, they no longer appear in top ad positions online.
A robust marketing plan is how to grow a landscaping business. It will contain both marketing ideas for your gardening business, and some universal marketing tactics that still work well for location-based service businesses. Targeting local customers through various marketing strategies such as PPC campaigns, Google My Business listing, and email marketing campaigns is crucial. Reaching out to local residential and commercial clients can significantly boost your business, and local services ads on Google offer additional advantages.
Comrade Digital Marketing Agency can help you with the above if you’re unsure how to go about it. Schedule a free consultation.
When to Start Landscape Marketing
Marketing isn’t a one-off project, and you can start anytime. However, for optimal results, you’ll want to follow best practices. Ideally, you should have an SEO-friendly website, along with social media profiles and a strong marketing plan in place before you start advertising.
You’re ready to start marketing when:
- You know who your target audience is;
- You have a strategy to collect leads or sales;
- You know how to position yourself against competitors;
- You can invest some budget into marketing and advertising; and
- You have a strategy to connect with local customers.
You might need to spend time refining your branding and developing a marketing strategy before launching a fully-fledged campaign.
Delivering Business Results: Our Digital Marketing Case Studies
How to Make Your Landscaping Company Stand Out
The only way to make your company stand out is to develop a lawn care marketing strategy that highlights your company’s unique branding and value proposition. Once you have these two factors in place, you must:
Be visible where your prospects are | Ensure your website ranks on search engine results and has a strong online presence on social media. Ideally, you want to be wherever your customers are online. |
Look better than your competition | Improve upon your competitor’s strengths and weaknesses. |
Capture your target audience’s attention | Develop a strategy that converts leads into customers. Strong calls to action, as well as PPC and SEO, can nudge customers down the sales funnel. |
Connect with customers | Anticipate your customer’s pain points and exceed their expectations. When you invest in your customers, you automatically make your landscaping business stand out from the crowd. |
Connect with local customers |
Targeting local customers through PPC campaigns, Google My Business listing, and email marketing campaigns can significantly benefit your business. Reaching out to local residential and commercial clients and utilizing local services ads on Google can enhance your visibility and attract more clients in your area. |
13 Landscape Marketing Strategies to Drive Revenue
When it comes to landscaping marketing strategies, targeting local customers is crucial. Connecting with local customers through PPC campaigns, Google My Business listing, and email marketing campaigns can significantly enhance your reach and effectiveness.
One of the most effective ways to attract new clients is through a well-optimized website. Your website should be user-friendly, mobile-responsive, and filled with high-quality content that includes your main keyword. This will help improve your search engine rankings and make it easier for potential clients to find you online.
1. Establish Your Landscaping Company Brand
You have a landscaping business, but do you have a brand? Most conceive branding as deciding upon a logo and ensuring the company’s visual identity is consistent on their landscaping vans, yet it is much more strategic than this.
Branding is the process of creating a strong, positive perception of a company, including its products and services in customers’ minds by combining elements such as a logo, design, mission statement, and consistent theme throughout marketing communications. It is also crucial to create a brand that appeals to local customers, as this can significantly enhance your connection with the community and drive more business.
The Importance of Branding for Your Lawn Care Marketing Strategy
Why do you need branding? Well, if all landscaping businesses offer similar services at more or less the same price, then they won’t be able to differentiate themselves from competitors or build a loyal customer base. Branding gives clients a reason to choose your products.
Take McDonald’s and Burger King, or Nike and Adidas. What makes consumers prefer one brand over another? Branding!
A well-defined brand can immediately answer the questions below:
- What is your company’s vision?
- What are the benefits and features of your products or services?
- What do your landscaping customers and prospects already think of your company?
- What qualities do you want clients to associate with your company?
Once you’ve established the unique selling points of your landscaping business, you can develop tangible assets incorporating and communicating your brand, which includes:
- Developing brand standards and a visual identity that accurately reflects your landscaping business.
- Designing templates for marketing materials from your website to your logo and email signatures.
- Creating a “voice” for your company that reflects your brand. For instance, will you communicate in a formal or friendly manner?
Your brand will only work if you integrate it throughout your business and digital marketing strategy. Just like other aspects of internet marketing for contractors, you should set up branding key performance indicators and track performance, so you know where to improve brand performance.
2. Market Your Landscaping Services Before the Season Starts
campaign should begin well in advance of this time. With a landscaping marketing plan, timing is everything; however, it’s often overlooked by businesses, especially those with small teams and budgets.
Many owners think they have to market with the same gumption throughout the year, yet deciding on specific times to push their efforts can lead to better ROI. When you appeal to your audience around the time they need your services, they are more likely to engage, increasing engagement, leads, and sales.
A perfect and somewhat clichéd example is the importance of Christmas marketing. This doesn’t imply companies don’t market throughout the year, but rather that they strategically time their efforts with the seasons, trends, and notable calendar events.
As part of your lawn care marketing strategy, you should develop marketing timelines to plan, monitor, and execute campaigns. Planning campaigns to target local customers before the season starts can significantly boost your reach and effectiveness. Having an overview helps you see what needs to get done, as well as organize and delegate tasks.
Some marketing strategies for landscaping businesses take longer to perform than others. For example, preparing a social media campaign compared to writing blog posts.
When you have a clear timeline, it’s easier to allocate adequate time to the components of each campaign, preventing roll-out bottlenecks.
3. Facilitate Reviews from Customers
Among digital marketing experts, it’s common knowledge that 90% of consumers read online reviews before buying products or hiring services. Additionally, 88% of consumers trust online reviews as much as referrals from friends, family, and co-workers. When reviews positively reflect the quality of your landscaping services, they build credibility and trust. Reviews are gatekeepers to your business’s reputation and essentially free advertising. Importantly, they also factor into local search rankings. Positive reviews from local customers can significantly boost your local SEO. The more positive reviews and ratings you have on Google, the higher your business will rank online. In fact, a 0.1% increase in star ratings can boost conversion by up to 25%. Further evidence suggests that 72% of people asked to leave a review will do so.
Clients are less likely to leave a review if it’s a hassle, so you need to make the process as easy as possible by:
- Including multiple options, so your clients can choose which platform they’re most comfortable on
- Including a link directly to the page whether they can leave a review, minimizing the number of clicks they have to take, and the reducing risk of not finding where to leave their review
- Provide a prompt for them to start without thinking too much, for example, “What did you like about our service?”
Take control of your online presence and attract more customers with valuable reviews. Explore actionable insights and best practices in our insightful article.
4. Lawn Care Marketing Tactics to Optimize Your Website
Landscaping website optimization is the process of using tools and strategies to improve the performance of your website and achieve your business goals. It’s estimated Google handles 1.2 trillion searches on a yearly basis. The reality is, it doesn’t matter great your website looks, if you don’t optimize it, it will effectively be lost among 50 billion web pages.
Optimizing your website for local customers is crucial to connect with residential and commercial clients in your area.
SEO for Landscaping Business
Search engine optimization (SEO) is the process of getting your web pages to rank higher in search engines like Bing and Google. Because search is the main way people discover content online, it’s important your landscaping business ranks high. Additionally, focusing on local SEO is crucial to target local customers effectively.
Website traffic (users that click on your website) comes in two ways: either from paid ads at the top of the page or by regular search results known as “organic search traffic”. Basically, when marketing content and websites contain words and phrases (keywords) that users search for online, Google is more likely to rank those pages and present them to users. Of course, this is a rudimentary explanation of a very complex, algorithmic process, but in a nutshell: If you’re not using keywords, then you probably won’t rank at all. This has nothing to do with the actual quality of your website or content. It’s just that the web is highly competitive, and search engines strive to provide users with the most accurate information possible.
As one of the most effective lawn care marketing tactics, keyword research can help you identify which terms qualified leads are using online, and provide direction on what content marketing material to create, or where you can update your existing web pages. Tip: Using tools like Google Search Console and Google Ads Keyword Planner can help improve search engine rankings and fix technical SEO issues.
Lead Conversion Optimization
Lead conversion optimization nurtures and converts prospective clients who visit your website into loyal paying customers**. The easiest way to do this is to make sure your company website is full of calls-to-action, or buttons, links, and forms that encourage further action. So, when designing your website, think about what you want your visitors to do on each page.
Should they sign up for a newsletter, contact you, buy products or schedule a service? Each web page should prompt potential clients to act, even if it’s to click through to another page. eCommerce website design is always developed in such a way to lead potential clients further down the marketing funnel. Optimized calls-to-action are crucial for converting local customers, ensuring they engage with your services effectively.
An important factor to pay attention to is the number of clicks it takes for visitors to purchase a product or book a service. The smaller the number, the less friction the user experiences, and the more likely they are to check out. Every click should take users close to their goal.
When it comes to calls-to-action, make they are clear in what they ask for and what the user will get in return for completing the action. This calls for a careful law care marketing strategy. You won’t have much luck, for example, if you ask potential customers to call a sales rep on a page that is designed to display blog posts.
Ready to convert website visitors into valuable leads? Learn proven techniques to optimize your traffic flow for better conversions in our detailed guide.
Landscape Website Design
Potential clients should always know exactly where they are on your website and have easy access to where they would like to be. From the color-scheme to mobile-friendly designs and SEO-tailored UX, there is a lot that goes into even the simplest website designs, which is why businesses tend to hire website development professionals for their digital marketing services. Landscaping companies, like all businesses, benefit from their design expertise.
The goals of your landscaping business will dictate your website’s hierarchy and navigation layout. When developing the design, you should consider the following:
- How will you direct visitors through your funnel?
- What information is most valuable for your visitors?
- What is the goal of visiting your website? Can potential customers easily achieve it with your website design?
It is also crucial to design your website to appeal to local customers, ensuring it meets their specific needs and preferences.
Additionally, you’ll also need to adhere to mobile navigation best practices and standards. Over 90% of the global internet population use their mobile device to go online. In all probability, your potential customers will likely search for something similar to “landscape business near me” or “lawn care business near me” on their mobile.
Now, imagine if your website looked terrible on a mobile phone. You would lose out on a sizeable share of the local market. Google recommends using only responsive web design templates because you only need to maintain one version of your website instead of two.
Transform your website into a masterpiece with our proven steps for better design – unlock the secrets today.
Get ahead of the game. Optimize your landscape website for maximum revenue growth
Generate New Content for Better SEO Results
According to leading inbound software company HubSpot, content marketing is important because “it answers your audience’s questions and helps you build trust, develops relationships, improves conversions, and generates leads.”
Overall, 80% of consumers prefer to get company and product information in a series of articles rather than an advertisement, underscoring the importance of developing content for your landscaping digital marketing strategy. Instead of pitching your products and services, content marketing captures your target audience’s attention by providing valuable information that helps them address informational and task-orientated needs. The idea is that over time potential customers will come to trust and rely on your guidance, recognize your landscaping business’s unique value proposition, and become loyal customers. Creating content that appeals to local customers can further enhance your connection with the community and drive more targeted traffic. Through SEO-friendly blogging, video creation, and newsletter sharing, to name a few, you can:
- Create brand awareness
- Amass audience engagement
- Improve lead generation
- Drive loyalty
- Boost sales
Google also likes fresh content. When there are frequent visitors to your site (due to interest in new content) it signals to the search engine that the website is active and in use, and therefore relevant, leading to a higher search engine ranking.
Elevate your content marketing game with expert tips and strategies for success in our blog post. Read Now!
5. Use ROI Effective Landscape Marketing Channels
Search, paid, and email marketing has the highest ROI. For every $1 spent on email, you can expect an average return of $36. Most people check their emails every day; therefore, it is more likely to drive sales than social media channels, which may be checked less frequently.
A well-written email with a clear call to action is far more likely to move potential customers closer to conversion. SEO, still being among the most effective long-term digital marketing strategy development services, takes at least six months to a year to produce results, and social media requires frequent upkeep. Additionally, using marketing channels that target local customers, such as PPC campaigns and Google My Business listings, can significantly enhance your reach within the community.
Landscape email marketing, however, allows you to reach high-quality leads who have already shown an interest in your services, without inundating them with relentless advertisements. Direct mail also works in the same way, although we’d recommend email over a direct mail campaign because you can track email open rates, click-through rates, and conversions more accurately. It’s far more challenging to track the effectiveness of mail sent via the post.
If a prospective client has completed a lead capture form, your company can use this to send further content marketing material reminding them of your services and offering discounts to encourage them to make a purchase.
See how landscape marketing can help you stay ahead of the competition
6. Don’t Forget about Offline Lawn Care Marketing Tactics
While we know across all devices, the average U.S. citizen spends six hours and 58 minutes online per day, there is still room for more traditional marketing methods. Especially for organizations with high neighborhood visibility, like landscaping services. Targeting local customers through offline marketing tactics can significantly enhance your reach and engagement within the community.
Hand Out Flyers
Since landscaping marketing is very much local, handing out flyers is still a highly effective form of advertising. Handing out flyers is an excellent way to target local customers directly. A simple leaflet left underneath window wipers or in the post box will get your name out there and generate awareness, in new and familiar areas. You could even provide a discount for first-time clients.
Branded Clothing, Vehicles, and Merchandise
Remember, part of your lawn care marketing strategy is ensuring your landscaping business is easily recognizable. Making staff wear branded clothing, even if it’s just a t-shirt with your logo, and investing in vinyl wrapping your company’s logo and contact details on your car, are also great offline marketing tactics. Increasing visibility among local customers through branded clothing and vehicles can significantly boost your reach in the community.
Just by driving around, you can get between 30,000 to 70,000 daily impressions. Meaning, that many people will conveniently see what you have to offer, without you going out of your way to spread brand awareness in your service area.
Start a Lawn Care Loyalty Program
A landscaping company thrives on seasonality, yet it needs regular customers to ensure success. Encouraging new and current clients to sign up for long-term contracts brings stable cash flow. Targeting local customers for long-term contracts through a loyalty program can significantly enhance customer retention. Launching a loyalty program boosts profits and cushions the blow during low seasons.
For instance, you could encourage current customers to sign up for ten services and give them the eleventh one for free. Loyalty programs make customers feel like they can save money with your business, and they are lucrative if you have a large volume of small residential clients or big-ticket commercial clients.
7. Create an Ideal Customer for Your Landscaping Business
Customer profiles, personas, and the “ideal client”. If you’ve been around marketing speak, you’ve likely heard these terms countless times before. If you haven’t, you’re probably wondering why they’re important.
Small businesses that don’t define their customers risk marketing to nondescript audiences, which can waste time, resources, and money. Now, you might be thinking, “my customers are anyone who has a backyard”, which may be true, but if that is the case, you can still refine your lawn care marketing tactics.
The digital age affords marketers the privilege of targeting precise groups of customers, or what we call audience segments. For example, you can advertise to people according to their interests, age, location, and online preferences.
So, within your target audience of “anyone who has a backyard” there might be single mothers, families, and government bodies with civic buildings that need a lawn care company. To refine your target audience, and its subsequent segments, you should answer the following questions:
- Who are they? You’ll need to know basic demographics like age, profession, location, etc. Defining local customers as part of your target audience is crucial for effective marketing.
- What are the top problems that your lawn care business can solve? Is it regular lawn mowing and/or seasonal pruning and flowerbed maintenance?
- What content do they consume? Knowing what content your audience likes and which social networks they use helps produce lawn care marketing that appeals to their preferred subjects.
- Who makes purchasing decisions? This affects messaging and who you target your advertising with. For example, if you’re targeting a commercial business, the person making the decision may be the property manager, whereas if you’re targeting residential homes, it will be whoever the breadwinner is.
Of course, there are many more questions to ask, but you get the idea!
8. Develop a Referral Strategy
This is a rewards-based strategy that’s initiated and directed by marketers to encourage word of mouth and customers’ personal recommendations to grow a landscaping business’s customer base. Referral leads convert 30% better and have a 16% higher lifetime value than leads from other channels.
Developing a referral program will help you target a more precise audience, who in turn recommends your services to others who will benefit too.
As a result, you’ll acquire high-quality customers, without spending a ton on advertising. These types of programs also help build and nurture long-term relationships with customers. If your landscaping business provides a good service at a reasonable price, there’s no reason why customers won’t hire you season after season.
Encouraging local customers to refer others can significantly boost your reach within the community.
Besides, when it comes to marketing strategies for landscaping businesses, it generally costs more to find and engage with new customers than retain existing ones. Referred customers have an 18% lower churn rate than customers acquired by other means. Furthermore, businesses with rewards-based programs can expect 81% more engagement from their customer base.
9. Create Accounts on Relevant listings
Local SEO is a critical part of landscaping digital marketing that maintains and promotes your business’s online presence. Without consistent and accurate information, it’s impossible for new customers and search engines to find, verify and promote your company.
Any business that has a physical location or serves a geographical area benefits from local SEO. Google figured out that people frequently searched for businesses in their immediate area and adapted its algorithm to proximity factors.
Dive into our comprehensive guide on Local SEO tailored for landscaping professionals.
If you’ve ever searched Google and a map with 3 listings appears (called a map pack) then you’ve seen Local SEO at work. To reap the benefits of local SEO, you need to open a free Google My Business account, so Google can verify your business. Be sure to fill out all contact information accurately, and encourage customers to share reviews online. Creating accounts on relevant listings helps target local customers effectively.
A quick tip: The more positive reviews you have from satisfied customers, the higher you’ll rank for local SEO listings. Landscape companies in the United States also benefit from listings on Express Update, Neustar Localeze, Yelp, Facebook, Apple Maps, and others.
10. Dive Into Social Media
While social media doesn’t necessarily drive more leads, it provides ample opportunity to create brand awareness and connect with current and new audiences. It’s about meeting your target audience where they are and socially interacting with them.
You don’t have to be on every platform to be successful but to be effective with your landscaping digital marketing, you will have to conduct some research to understand how your specific audience spends their time online. Using social media to connect with local customers can significantly enhance your reach and engagement within your community. It’s also perfectly fine to use different channels to pursue different business goals and reach various audience segments.
The average social media has 8.4 social media accounts, so selecting 2-3 platforms is a good starting point. Once you know which ones best suit your landscaping services, you’ll need to draw up separate marketing strategies and content marketing plans.
Looking to scale or increase your revenue? Marketing is proven to grow landscape business
11. Start a Landscape PPC Marketing Campaign
Pay-per-click or PPC is a form of advertising where you pay a small fee each time someone clicks on one of your ads. PPC ads appear in carousels at the top of search results on mobile and desktop, and in the right column on desktops in blocks called “knowledge cards”.
With this type of paid advertising, you have complete control over your budget, targeting, and ad placements. With some experimentation (A/B testing), you can find the perfect balance between your budget and positive results. Targeting local customers through PPC campaigns can significantly enhance your reach and effectiveness, especially for a landscaping business.
While content marketing and SEO can take time, landscape PPC marketing creates a middle-ground between nurturing potential new clients and serving the middle of the marketing funnel by providing downloadable resources, seeking email subscription signups, and hard-selling services.
Visitors from targeted PPC ads are 50% more likely to make a purchase than those derived from organic traffic. When you refine your research and use the correct keywords, you won’t only get high-quality leads, but you’ll also climb in organic search engine results.
Want instant results for your business in 2024? Learn how pay-per-click advertising can achieve that for you by exploring our blog post.
12. Improve Your Sales Method
People don’t buy products or services, they buy the results of each. So, when you’re selling, you want to focus on the benefits you provide your landscaping customers. Perhaps it’s spending more time with the family, or simply the convenience of never having to worry about mowing the lawn. Either way, make sure your landscaping digital marketing campaigns appeal emotively to your audience.
If you’re a large landscaping business, you might consider using a customer relationship management (CRM) platform to track the sales process. CRMs streamline communications and centralize customer data, giving you a better picture of business performance. In some instances, conversion rates have skyrocketed as much as 300%. Additionally, tailoring your sales methods to local customers can significantly enhance your reach and effectiveness.
CRM advantages include:
- Improved customer satisfaction
- Increased revenue
- Decreased costs
- Marketing optimization
- Increased departmental collaboration
- Accurate data and insights.
13. Hire a Landscaping Marketing Company
Marketing and advertising are multi-faceted endeavors requiring a range of skill sets and aptitudes. A good landscaping marketing agency fit can propel your business forward, saving you time and money while achieving the results you’re looking for.
There’s a good reason your clients hire you to take care of their landscaping needs, right? They either don’t have time, desire, or expertise to do the job. It’s the same with landscaping digital marketing. Our company specializes in targeting local customers through various marketing strategies, ensuring you reach both residential and commercial clients in your area.
Below are the main advantage of working with an internet marketing company:
- Expertise that guarantees results
- Flexibility and less risk
- Cost-effectiveness and efficiency
- Scalability
- Access to the latest technology and trends
- An unbiased and fresh perspective
Often landscaping businesses are strapped for time and resources and are only concerned with “getting things done.” However, they don’t stop to understand if what they’re doing is driving their business in the right direction. When you hire a landscaper marketing agency, you’re outsourcing work to professionals and are no longer burdened with the task or worry of capturing your share of the market.
An Internet Marketing Company for Landscaping Companies
Once you’ve developed an SEO-friendly website, you can gradually incorporate these landscaping marketing ideas. Just remember to set goals and monitor your results to make sure you’re on the right track.
If you’d prefer, you can also outsource digital marketing services for landscaping to us at Comrade Digital Marketing. As a full-service landscaping agency, we can take care of all your landscaping marketing, including targeting local customers effectively. Contact us today to kick-start your digital marketing strategy!
Frequently Asked Questions
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Where can I find your company?
Comrade originates in Chicago, but we worked all around the United States. We can help your business grow and increase revenue whenever you are. We have offices across most major cities in the US. For example, we can offer digital marketing services in Jacksonville or Philadelphia. You can even find our internet marketing experts in Las Vegas! If you want to know more about our Orlando digital marketing agency or find out how exactly we can help you, contact us via the phone or email.