Kruger, Inc. is a Canadian-based family-owned company who specialize in the production and distribution of renewable and sustainable products across various sectors and industries. Kruger, Inc. is also the #1 produce of tissue products in Canada.
What matters to your clients?
Building the online reputation you’ve always wanted for your business. If you’re just starting out and/or have very few and not that impressive reviews, you need a strategy to promote positive content, improve ratings and protect your business from the negative people out there. For this strategy to work, it has to be congruent with your industry: how and where do prospects look for businesses like yours, what matters most to them and what are you doing to ensure they perceive your brand as a brand they can trust?
Fixing your reputation
If things are not going as well as you’d hoped, there is a way to remove and suppress harmful comments and we know it. Our team of experienced reputation management specialists have both the customer service and the technical skills to help you improve brand sentiment and get your business associated with positive experiences.
Proactive review management
We manage your reviews and improve them one at a time. Say you did well in encouraging clients to leave you reviews, but poorly in getting the reviews you really wanted. Now you have all these comments to respond to and you’re not even sure what is the right way to do it. Proactive review management means instantly intercepting reviews, both good and bad ones, and immediately taking action. Your overall approach to each and every review ultimately determines your average star rating on most online platforms, which is what most prospects look at.